loader image

Get In Touch

+267 76 909 776

Location

Plot 205, Gaborone

Time

Mon - Fri: 8:30 - 17:00

IT Systems Support

Elevate your IT infrastructure in Botswana with our comprehensive IT systems support services, ensuring seamless operations and peace of mind for your business.

IT Systems Support Packages

Our IT support in Botswana covers a wide range of issues, including hardware troubleshooting and maintenance, to ensure your systems run smoothly.

Bronze

IT Systems Support

BWP 250 | $20 USD /Hour
  • Software updates
  • Hardware Upgrades
  • Software Installations
  • 48 Hours Response Time
  • Remote And Onsite Assistance

Silver

IT Systems Support

BWP 1000 $75 /Month
  • Free Consultation
  • up to 1 hour Per Session
  • 24 Hours Response Time
  • Email and phone support
  • 10 call-ups for Tech support

Gold

IT Systems Support

BWP 1750 $130 /Month
  • Priority Support
  • Free Consultation
  • Email and phone support
  • Unlimited Remote support
  • 20 call-ups for Tech support
Frequent Asked Questions!!

You can reach us via phone, WhatsApp, email, or our support ticket system. We respond quickly and solve issues efficiently.

Our core support hours are 8:00 AM to 5:00 PM (CAT), Monday to Saturday. Emergency technical support is available 24/7.

Yes. We can access your system remotely with your permission to resolve issues instantly, saving you time and stress.

Definitely. We guide you step-by-step to set up emails on Outlook, Gmail, Apple Mail, and mobile devices.

We aim to respond to all support requests within 2 hour and resolve most issues the same day.

Yes. Our hosting plans come with full technical support at no extra cost—including email setup, DNS issues, and cPanel help.

Powering Our Customers
Customer Success Stories

Don’t just take our word for it, here is what some of our clients have to say. Real stories. Real results.

WhatsApp
Divine Concepts Logo
Divine Concepts WEBSolutions Typically replies within minutes
Hi there! 👋
Welcome to Divine Concepts WEBSolutions! How can we help you today?