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+267 76 909 776

Location

Plot 205, Gaborone

Time

Mon - Fri: 8:30 - 17:00

Acceptable Use Policy

This policy constitutes an integral component of the agreement between the client and Divine Concepts and is applicable to clients utilizing Divine Concepts’ services.

Unacceptable Use
  1. No Illegal or Harmful Use
    You may not use the Services to publish content or engage in activity that is harmful to others or illegal under applicable law. Prohibited activities include:

    • Disclosing private, sensitive personal information about others

    • Distributing malware or other malicious code

    • Unlawful distribution of controlled substances and drug contraband

    • Unlawful distribution of prescription medications, including promotion, marketing, or sale without a valid prescription

    • Gambling

    • Hosting child pornography or content harmful to minors (any site found hosting or linking to such content will be suspended immediately and reported to law enforcement)

    • Hosting FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi schemes, MLM/Pyramid schemes, High-Yield Interest Programs (HYIP), or related sites

    • Hosting or linking to websites intended to deceive the public, including sites listed at aa419.org and escrow-fraud.com

    • Hosting or linking to anonymous proxy servers

    • Infringing on intellectual property rights, including unauthorized copying or distribution of movies, music, books, photographs, software, or other copyrighted work

    • Money laundering

    • Phishing or identity theft

    • Selling weapons or ammunition

  2. No Unauthorized System Access or Network Abuse
    You may not use the Services to gain access to any network or system without permission. Prohibited activities include:

    • Accessing another network without permission, probing for vulnerabilities, or breaching security measures

    • Attacking other networks, including Denial of Service (DoS) attacks

    • Intercepting or monitoring data without permission

    • Running a file-sharing site

    • Running software that interfaces with an IRC (Internet Relay Chat) network

    • Using any automated tools (deep-link, page-scrape, robot, crawl, index, spider, offline reader, click spam, macro programs, internet agent, or similar) to access, copy, index, acquire information, generate impressions or clicks, input/store/search information, or monitor servers without authorization

  3. System Performance

    • Consuming excessive server resources is prohibited

    • Scripts or processes that negatively impact system performance or disrupt services for other customers are not allowed

  4. No Adult Content

    • Distributing pornography or adult-related content is prohibited

    • Offering escort services is prohibited

  5. No Storage of Backups

    • Backing up personal data to a hosting account is prohibited

    • Services are designed for website hosting, not as a data repository

    • Backups may be removed from your hosting account at any time

  1. Unlimited Bandwidth

    • Divine Concepts provides unlimited bandwidth for web traffic, allowing your website to handle any volume of visitors without restriction.

  2. Responsible Usage

    • Clients must follow responsible usage policies to maintain fair resource allocation and prevent abuse of hosting infrastructure.

  3. Security Measures

    • Hosting packages include proactive security measures, such as regular updates and patches, to protect your website from threats and vulnerabilities.

  4. Data Protection

    • Clients are responsible for regularly backing up their data to prevent loss or corruption.

    • Divine Concepts strives to ensure data security but cannot guarantee against all potential issues.

  5. Acceptable Use Policy (AUP)

    • Activities such as storing malicious content, monopolizing server resources, or circumventing intended use of the product are strictly prohibited.

    • Policies ensure a secure and equitable hosting environment.

  6. Prohibited Activities

    • Running TOR services

    • Using weak or poor passwords

    • Conducting cryptocurrency-related activities within the hosting environment

  7. Enforcement

    • Violation of the Acceptable Use Policy may result in suspension or termination of hosting services.

    • Divine Concepts enforces strict measures to maintain network integrity and policy compliance.

  1. How much disk space and bandwidth will my plan include?

    Disk space and bandwidth is “Unmetered” which means you are not charged according to the amount of disk space or bandwidth you use. However, that being said, we do require all customers to be fully compliant with our Terms of Service and its policies, which includes our Acceptable Use Policy (“TOS”), and to only utilize disk space and bandwidth in the normal operation of a personal or small business website.

    For example, such customers who are using 25% or more of system resources for longer than 90 seconds would be in violation of our TOS, which includes our Acceptable Use Policy and other policies. Please see our TOS or contact us with any questions.

  2. What happens if I exceed usage?

    If we have concerns about your account’s bandwidth or disk space utilization, you will receive an email asking you to reduce usage. Again, it is very rare for a customer who is managing a personal or small business website to exceed our TOS, which includes our Acceptable Use Policy and other policies.

  1. Definition of Spam

    • Divine Concepts defines unsolicited bulk email as spam, except when:

      • There is a prior relationship between the sender and recipient, and the message concerns that relationship

      • The recipient has explicitly consented to receiving the email

  2. Client Responsibility

    • Clients should only send or receive bulk mail that they have requested, consented to, or reasonably expect due to an existing relationship

  3. Unacceptable Practices
    Divine Concepts takes swift action against users engaged in:

    • Sending unsolicited bulk mail for marketing or other purposes to recipients who have not consented

    • Using Divine Concepts’ infrastructure for unsolicited bulk mail

    • Operating mailing lists without express permission of all recipients or maintaining illegally obtained “cleaning lists”

    • Failing to promptly remove invalid, undeliverable, or unwilling recipients from mailing lists

    • Collecting responses from unsolicited email sent from accounts on other Internet hosts in violation of this AUP

    • Advertising Divine Concepts’ facilities in unsolicited bulk mail

    • Including Divine Concepts’ name or IP addresses in unsolicited email headers

    • Failing to secure a client’s mail server against public relay, which may result in spam delivery

    • Divine Concepts reserves the right to examine clients’ mail servers to ensure compliance

  1. Clients are accountable for any misuse of Divine Concepts’ services that occurs through their account. It is the client’s duty to ensure that unauthorized individuals do not gain access to or misuse Divine Concepts’ service.
  2. Divine Concepts advises clients against responding to unsolicited mail or “spam” and refraining from clicking on any suggested links provided in such mail. Any actions taken by the client in response to unsolicited mail remain the sole responsibility of the client, and Divine Concepts cannot be held liable for the client being added to any bulk mailing lists as a result.
  3. In cases where the client has authorized a minor to use any of Divine Concepts’ services or access its websites, the client acknowledges that as the parent or legal guardian of that minor, they are fully responsible for: the online conduct of the minor, controlling the minor’s access to and use of any services or websites, and the consequences of any misuse by the minor.
  1. Response to Complaints or Incidents

    • Upon receiving a complaint or becoming aware of an incident, Divine Concepts may take appropriate actions at its discretion.

  2. Actions for Clients

    • Issue a warning

    • Suspend the client’s account

    • Revoke or cancel the client’s service access privileges entirely

  3. Actions for Third-Party Abuse

    • Notify the third party’s network administrator of the incident

    • Request that the incident be addressed according to this AUP and/or the ISPA Code of Conduct (if applicable)

    • In severe cases, suspend access to the third party’s entire network until abuse is prevented

  4. Costs and Liability

    • Charge offending parties for administrative costs and any machine or human time lost due to the incident

  5. Investigation Assistance

    • Assist other networks or website administrators in investigating credible suspicions of prohibited activity

  6. Legal and Enforcement Actions

    • Initiate civil or criminal proceedings as deemed necessary

    • Share information about the incident with other Internet access providers

    • Provide relevant user details to law enforcement agencies

  7. Service Suspension or Termination

    • Suspend or terminate service as provided in the agreement

  • This policy applies to all prohibited usage, including viruses, worms, malicious code, or other unknown causes

  1. Divine Concepts reserves the right to modify or revise this policy at any time, without prior notice to the client.
  2. Divine Concepts reserves the right to take appropriate action against individuals, companies, or organizations that violate the AUP or engage in any illegal activities while using Divine Concepts’ services, in accordance with applicable laws.
  3. Divine Concepts also reserves the right, at its discretion, to address other forms of abuse not explicitly outlined in this document and to investigate or prevent illegal activities occurring over Divine Concepts’ network.
  4. Divine Concepts does not forfeit its right to enforce this AUP at any point, nor does it waive its right to take further action, should Divine Concepts choose not to enforce a breach of the AUP at any given time.
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